Management & Leadership Skills for Managers and Supervisors
A 2-day comprehensive seminar providing essential leadership skills critical to every new manager or supervisor
You've just been promoted to "manager" now what?
Getting promoted is a heady experience … until reality sets in, and you realize
you're not quite sure exactly what's expected of you in your new position. You're
not alone: Many first-time managers step into their new positions feeling apprehensive
and ill-prepared. Why? Because it's a lot easier to be a follower than a leader.
The skills and talents that made you a valued team player won't necessarily make
you a great manager or supervisor.
It's for people like you that this seminar was created
workshop on leadership skills for managers will make your transition smoother
and more successful. You'll use what you learn right away. If a tough problem comes
up, you'll know how to handle it. When you're faced with a crisis, you'll react
with confidence. You'll be better equipped to keep your people motivated, productive,
and on target.
Consider this seminar a crash course for beginning managers and supervisors
In two solid days of practical instruction,
this program demonstrates and drives home the essential
skills you'll need to step confidently into a leadership role. You'll gain insights
into everything from making a good first impression to motivating people and managing
change in the workplace.
The class pace will be fast and full of variety, with a lot of information exchanged.
To make everything you learn more relevant and to help make it stick
we'll use a combination of proven training methods, including …
Your leader is an experienced management and leadership training coach a
skilled facilitator whose 2-day goal is to prepare you for the realities of your
new role. Through case studies, right way/wrong way demonstrations, and examples
drawn from actual workplaces, you'll gain a big-picture understanding of what it
means to be a manager today. And you'll have the opportunity to get your questions
answered on the spot.
Group exercises and discussion
Collaborative learning (sharing your experiences, listening to your peers, working
together to find answers) is a highly effective way to gain and give
knowledge. The exercises and discussions in which you'll participate will bring
to life the principles and practices you'll need to master as a manager.
"Learning by doing" sharpens any newly acquired skill. These practice
drills let you put your new leadership skills for managers to the test by applying them to real-world scenarios.
You begin to see how things work, where you need more coaching, what the results
look like. Whether you choose to be an observer or a participant, these practice
sessions are a key part of your total learning experience.
This workshop will teach you the most effective and efficient ways to …
- Solidify your position
- Prioritize tasks
- Delegate responsibility
- Foster accountability and ownership
- Motivate people
- Coach individuals and teams
- Earn trust and respect
- Assess skills and weaknesses
- Hire and develop staff members
- Communicate with peers and superiors
- And perform practically every other duty expected of you in your new role.
What our Customers are Saying...
Day 1: How to avoid "beginner's blunders"
- How to manage the mountain of information coming at you from every direction
- Tips on supervising people who are still your friends, but were your equals
- How to deal with the legacy left by your predecessor, whether you're walking in
the shadow of a saint or a tyrant
- Diplomatic ways to gather intelligence about your work group
- How to establish a good working relationship with your own supervisor
- What you can do to minimize surprises
Day 1: How to hire, train, and develop a top-notch staff
- How to come up with a list of qualities that defines your "ideal" candidate
- The kind of questions to ask in an interview and answers to look for
- Common delegation traps every new manager must avoid
- Tips on matching the person to the job
- Ways to monitor delegated work without coming across as a meddler
Day 1: How good are your leadership skills?
- "Bureaucracy basher," "expediter," and 6 other hats you'll wear
- Specific ways to strive for and achieve personal excellence as a leader
- What are your own goals? How to clarify your personal "vision and mission"
- Are you a leader or a manager? 4 unique qualities that distinguish one from the
Day 2: Mastering the art of motivation
- Goal-setting tips: how to set targets people believe in and will work toward
- How to use appraisals to reward success, correct subpar performance, and re-energize
- The 5 elements of effective discipline: ways to use corrective measures without
destroying the willingness to change
- How to deal with reprimands, warnings, and dismissals
Day 2: Your role as a "change agent"
- How to ensure your team understands and accepts any top-down directive
- Ways to help others be proactive about change so they feel more ownership
and less like "victims" of change
- How to link lofty corporate goals to the people who do the actual work
Day 2: How to say what you mean and mean what you say
- The best ways to project authority without being overbearing
- What are you secretly saying? How to recognize the "red flags" of body
- Quick tips on becoming a better listener
Day 2: The power of a positive attitude
- How attitude affects team performance assessing your group's present outlook
- What to do when negativity creeps into your group or into your own thinking
- Where attitudes come from, what feeds them, and how to control their impact
Note: This seminar is exclusively for managers and supervisors new
ones, prospective ones, and those with some experience but no formal training. If
you're a manager or supervisor now, or you're considering a move into management,
leadership training is essential. You'll soon find that many of your concerns are
the same that others are facing, no matter their level of experience. As a result,
you are all on common ground and will feel comfortable knowing that you're all there