Good communication opens doors … and poor communication closes them
Communication is the single most important key to success in the workplace. If you
can't communicate with confidence and credibility, you may get passed over for promotions,
have a difficult time relating to coworkers and colleagues, and bear the brunt of
misunderstandings and mistakes.
Communication is a skill that can be learned, just like any other
Anyone can learn to communicate more effectively … all it takes is practice,
self-awareness, and someone to lead the way! If you would like to hone your written
skills, enhance your workplace relationships, speak more confidently in public,
and boost your reputation as a trusted, respected professional, don't miss this
golden opportunity! This program combines the latest adult learning techniques,
real-world examples, and fascinating role play exercises — all geared toward
creating an exciting, positive day of enlightenment and fast-paced learning!
You'll discover how easy it is to elicit cooperation and buy-in (without coercion
or other strong-arm tactics). You'll learn to speak with style, power, and assertiveness
during meetings, presentations, or while addressing large groups. You'll stay calm,
cool, and in control when others get confrontational or demanding … and learn
to select the appropriate words, tone, and communication style for any business
situation.
Read Seminar Agenda
Professional Communication: What Message Are You Sending? Seminar Overview
Don't Say a Word: Listening is the Number One Skill for Effective Communication
- Discover how solid listening skills can expand your personal strengths and improve
your professional image
- Understand why it's so hard to hear what others are saying, and overcome barriers
to effective listening
- Utilize questioning techniques you can practice to get to the root of thorny issues
- Master easy methods for picking up on body language and other nonverbal cues
Establish Credibility While Maintaining Mutual Respect
- Identify your personal roadblocks to more effective communication — and learn
how to eliminate them!
- Ensure your nonverbal cues match your spoken words
- Learn how to give — and receive — feedback without becoming defensive
- Uncover the secrets to standing your ground without projecting aggressiveness
Back to Seminar Overview
Enhance Your Personal Communication Style
- Learn to modulate your voice and add impact to your words
- Eliminate "um," "you know," "uh," and other filler
words that lessen the power of your speech
- Develope a personal communication style that reflects who you are — and who
you want to be
Back to Seminar Overview
Express Yourself in Public With Power and Assertiveness
- Implement proven public speaking techniques for capturing and keeping your audience's
attention
- Incorporate tips and tricks that reduce stress and anxiety before you "take
the stage"
- Manage a Q and A session with grace and professionalism
Back to Seminar Overview
Written Communication Guidelines
- Avoid the 5 things you should never include in a professional email
- "Delete" doesn't mean "gone" — discover the truth about
company access to your e-trash
- Learn to maintain a professional tone in all written communication — including
e-mails
- Pinpoint situations in which it is appropriate to send an e-mail (and those that
require a phone call or even face-to-face communication)
Back to Seminar Overview
Embrace and Understand Differences for Maximum Communication
- Learn how to look at situations from another viewpoint — and stay focused
on outcomes instead of differences
- Overcome biases and take action
- Identify the advantages of diversity in communication — and use them to your
advantage!
Back to Seminar Overview
Fred
Pryor Seminars and CareerTrack are registered with the National Association of State
Boards of Accountancy (NASBA) as a sponsor of continuing professional education
on the National Registry of CPE Sponsors. State boards of accountancy have final
authority on the acceptance of individual courses for CPE credit. Complaints regarding
registered sponsors may be submitted to the National Registry of CPE Sponsors through
its website: www.learningmarket.org.
This course qualifies for 6 Basic Communication CPE credits. Already attended this
course? You can obtain a certificate documenting your CPE credits by visiting our
certificate page. Certificates
will be available 10 days after your event has ended. You can find more information
on CPE credits, including a complete list of eligible courses, in our
FAQs.
To find out more about Professional Communication: What Message Are You Sending?,
contact our customer service department at customerservice@pryor.com
or by phone at (800) 780-8476.
|