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Dealing
With Conflict and Confrontation 
How
to keep your cool, stand your ground, and reach a positive solution
Conflicts are
inevitable. Anger, grudges, hurt, and blame are not. In fact, most
of your conflicts can be resolved fairly easily, and you can do it in a way that actually benefits
everyone involved. This
insight-packed program will show you how.
You'll learn psychologically sound techniques proven to work on a variety of conflicts ... even in
situations charged with potentially destructive behavior such as temper tantrums, tensions, anxiety,
fear, one-upmanship, and flat-out lying.
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Seminars
6 audio CDs
