Transitioning from Staff to Supervisor Meet the challenges of your new leadership role with confidence, self-assurance, and professionalism 1-Hour CareerTrack Audio Conference — August 31, 2010! Have you recently been promoted from a staff member into a supervisory or managerial role? Do you find it difficult to give orders to those who were your peers and are now your subordinates? If you're worried about maintaining relationships, managing your to-do list, and monitoring your new team, this powerful new program is for you! Your competence, abilities, and hard work have finally paid off. Now you are the one in charge. However, there are numerous challenges that accompany your new responsibilities. People who were your peers are now your subordinates. You are forced to put friendships aside, avoid favoritism, and possibly even face disciplining employees who may have previously been friends. Additionally, you have to work hard to build trust, gain credibility, and earn respect from both your superiors and your subordinates. Clearly, you have a tough task ahead of you. Moving into a position of leadership and authority can be one of the most difficult transitions to make in the workplace. In addition to the new challenges you face and high expectations you must meet, it's imperative that you learn how to effectively communicate, motivate, and delegate to achieve success. You're judged not only on your performance and decision-making, but also on your ability to inspire and encourage your employees to achieve great things. Finding a balance between "being the boss" and maintaining positive relationships with your employees is the key to navigating your new duties and requires strong communication skills and the ability to delegate effectively. Are you confident that you can do all of the following? Handle new tasks such as hiring, disciplinary action, and even firing with composure and competence Delegate tasks and responsibilities firmly and fairly Resolve conflicts that, as a coworker, you may have previously ignored Teach coworkers who used to lean on you how to fend for themselves Motivate employees who are simply "in it for the paycheck" Differentiate your role as a "boss" and a "friend" Grow your employees through clear and concise feedback that inspires achievement If you're unsure of your ability to handle even one of the issues listed above, enroll in this information-packed audio conference. You’ll find the answers you are looking for and gain tips and strategies for becoming a leader who exudes confidence and composure. You'll learn how to manage your tasks and team in a way that gets real results, and you’ll develop an arsenal of skills and techniques for dealing with the issues you'll encounter in your new supervisory or managerial role. Who will benefit? Individuals who have recently taken on a leadership role and those who will be moving into supervisory positions soon, as well as managers, supervisors, and team leaders who have been in a management role for less than a year will learn to improve their delegation skills and increase their effectiveness as an authority figure! Transitioning from Staff to Supervisor will provide you with the management skills you need to step into a new position of authority with enthusiasm, self-assurance, and confidence. In one insightful hour, you'll learn: Strategies for establishing your credibility, building trust, and gaining respect Ways to transition from the mentality of a worker to a leader Tips to help you assess your work habits and communication skills, and ensure you set a good example for your staff Proven techniques to get results from others through motivation, encouragement, and delegation Methods for tactfully managing former peers and those with more work experience than you Why it's important to master the art of effective feedback — and how to coach employees to keep them on track How to establish an environment of open communication between you and your employees Tactics for maintaining control and composure while staying on top of your new role without losing your cool And more! Taking on the new challenges and responsibilities of an authority figure can be stressful for anyone, especially if you are moving from "peer" to "boss." Now that you are faced with the task of leading others, meeting higher expectations, and making difficult decisions, learn to embrace your new role and move forward in your career. This audio conference offers proven methods, sound advice, and expert strategies for transitioning from staff to supervisor with poise and professionalism!   100% SATISFACTION GUARANTEED! As always, your satisfaction is our #1 priority. If for any reason you're dissatisfied, we'll arrange for you to attend another seminar, receive a different product, or receive a full refund — hassle-free!

Audio Conference Start Time: 2 pm Eastern 1 pm Central 12 pm Mountain 11 am Pacific 10 am Alaskan 8 am Hawaiian How Does an Audio Conference Work? You will receive a confirmation e-mail 2 days prior to the event containing your pin number and a link to download your note-taking guide. A reminder notice will be sent the morning of the conference. At least 10 minutes before the conference start time, call the specific toll-free number found in your confirmation and reminder e-mails. To verify your registration, you will be prompted to enter your pin number found in your confirmation and reminder e-mails. You will be connected to the conference and placed on hold until the conference begins.  Your registration allows you one phone connection for unlimited participants. That's it ... sit back and enjoy the conference! If you have additional questions, please visit our FAQs. Q&A Session Immediately following the Audio Conference, the phone line will be opened up to conference participants who wish to submit questions to our speaker, time permitting. Conference Registration Information & Enrollment Your e-mail address is required at registration. Your confirmation code will be e-mailed to you along with the toll-free number. An order acknowledgement will be sent within 24 hours of registration. This message will include an e-mail address that you may use to submit questions prior to the event. An audio CD is recorded of each Audio Conference. You may choose to purchase the CD with the audio conference, or separately. See ordering information below. The audio CD recording will be available for shipment approximately 3 weeks after the conference. NOTE: In order to receive your registration confirmation and phone number, you must make full payment in advance of the audio conference. Questions? Please contact our Customer Service Representatives at 1-800-905-8456.

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